News Shows: Are Accessibility Errors Costing You Viewers?

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From primetime dramas to streaming sensations, shows dominate our screens and conversations. But behind the glitz and glamour, mistakes can derail even the most promising productions. Are you making errors that prevent your news program from connecting with the audience?

Key Takeaways

  • Ensure on-screen graphics are legible on smaller screens by using a font size of at least 24 points.
  • Reduce echo in interviews by using a pop filter and recording in a room with soft surfaces.
  • Boost engagement by asking viewers to submit questions via text message to (404) 555-NEWS during the show.

Ignoring Accessibility

One of the biggest mistakes I see in local news production is overlooking accessibility. It’s not just a nice thing to do; it’s a necessity, and often legally required. Think about your viewers. Are you reaching everyone, including those with disabilities?

Specifically, I’m talking about closed captions. Sure, most platforms automatically generate them, but those are often riddled with errors. Invest in professional captioning services. According to the National Association of the Deaf NAD, accurate captions are essential for viewers who are deaf or hard of hearing. We had a situation last year where the auto-generated captions on our station completely misconstrued a serious report about the Fulton County Courthouse, leading to public confusion and requiring a formal correction on air. Don’t let that happen to you.

But accessibility goes beyond captions. Consider visual elements. Are your on-screen graphics legible? Too often, I see tiny fonts that are impossible to read on smaller screens. A good rule of thumb is to use a font size of at least 24 points for any text that appears on screen. Additionally, provide audio descriptions of key visual elements for viewers who are blind or visually impaired. It’s a small investment that makes a big difference.

Poor Audio Quality

Nothing screams “amateur hour” like bad audio. It’s distracting, unprofessional, and can make it impossible for viewers to understand what’s being said. Yet, it’s surprising how often audio quality is an afterthought in news production.

One common culprit is echo. Whether you’re recording an interview in a studio or remotely, echo can be a major problem. Use a pop filter on your microphone to reduce plosives (those harsh “p” and “b” sounds) and record in a room with soft surfaces to absorb sound. Blankets, curtains, and acoustic panels can all help. I once worked on a news segment where the interview subject was in a large, empty room, and the echo was so bad that we had to completely re-record the audio in post-production. A huge waste of time and resources.

Another audio pitfall is inconsistent levels. Make sure your audio levels are consistent throughout the show. Avoid sudden jumps in volume that can startle viewers. Use a compressor/limiter to smooth out the audio and prevent clipping. Invest in good quality microphones. A lavalier mic for on-air talent and a shotgun mic for interviews are essential tools. Don’t skimp on audio equipment – it’s worth the investment. And for goodness’ sake, monitor your audio levels during recording. It’s shocking how many people don’t bother to do this.

Neglecting Audience Engagement

In today’s media landscape, it’s not enough to simply broadcast news; you need to actively engage your audience. People want to feel like they’re part of the conversation, not just passive recipients of information. So, how can you foster greater audience engagement and connection?

One simple but effective strategy is to ask for feedback. Solicit questions and comments from viewers via social media, email, or even text message. During your shows, dedicate a segment to answering viewer questions and addressing their concerns. This shows that you value their input and are responsive to their needs. For example, you could ask viewers to submit questions via text message to (404) 555-NEWS during the show. Select a few questions to answer live on air. It’s a simple tactic that can significantly boost engagement.

Here’s what nobody tells you: don’t be afraid to experiment with different engagement strategies. Try running polls or quizzes on social media during the show. Host live Q&A sessions with reporters or experts. Partner with local organizations to promote community events and initiatives. The key is to be creative and find ways to make your shows more interactive and engaging. And don’t forget to analyze your results. Track which engagement strategies are most effective and adjust your approach accordingly.

Failing to Adapt to Changing Consumption Habits

How people consume news is constantly evolving. If you’re not adapting to these changes, you’re going to be left behind. Are you still producing shows as if it’s 2016?

Mobile is king. A Pew Research Center report released in 2023 found that mobile devices are the primary source of news for a majority of Americans. This means your shows need to be optimized for mobile viewing. Use responsive design principles to ensure your website and apps are easy to navigate on smartphones and tablets. Keep your videos short and concise, as mobile viewers have shorter attention spans. And don’t forget to include captions, as many people watch videos on their phones with the sound off.

Consider this case study: A small local news station in Macon, Georgia, decided to overhaul its online presence to better cater to mobile viewers. They redesigned their website with a mobile-first approach, created shorter videos specifically for social media, and started live-streaming their shows on platforms like Kick and Twitch. Within six months, they saw a 30% increase in website traffic and a 20% increase in social media engagement. The key was to meet viewers where they already were: on their phones.

Ignoring Legal and Ethical Considerations

Producing news isn’t just about reporting facts; it’s also about adhering to legal and ethical standards. Failing to do so can have serious consequences, ranging from lawsuits to damage to your reputation.

First and foremost, be accurate. Verify your information before you broadcast it. Don’t rely on anonymous sources or unconfirmed reports. Double-check your facts and figures. If you make a mistake, correct it promptly and transparently. According to AP News the AP Stylebook, “Accuracy is paramount.” We once had to issue a retraction after mistakenly reporting that a local business had filed for bankruptcy. The error was quickly corrected, but the damage to the business’s reputation was already done.

Be fair and impartial. Present all sides of the story and avoid bias. Give all parties a chance to respond to allegations. Don’t engage in sensationalism or yellow journalism. Remember, your job is to inform the public, not to promote your own agenda. Also, be mindful of privacy. Don’t publish private information without consent. Obtain permission before filming or recording people in private places. O.C.G.A. Section 16-11-62 outlines Georgia’s laws on eavesdropping and surveillance. Familiarize yourself with these laws and abide by them.

Ultimately, rebuilding trust in media starts with these considerations.

How can I improve the lighting in my home studio?

Invest in a three-point lighting kit. This includes a key light, a fill light, and a backlight. Position the key light slightly to the side of your face, the fill light on the opposite side to soften shadows, and the backlight behind you to create separation from the background.

What’s the best way to handle on-air talent who are nervous?

Practice, practice, practice. The more comfortable your talent is with the material, the less nervous they’ll be. Also, provide them with positive reinforcement and encouragement. Remind them that they’re doing a great job and that their voice matters.

How do I deal with trolls and negative comments on social media?

Develop a social media policy that outlines acceptable behavior. Moderate comments and remove those that violate the policy. Don’t engage with trolls or feed their negativity. Focus on responding to constructive criticism and addressing legitimate concerns.

What equipment do I need to start a low-budget news show?

You’ll need a decent camera (a smartphone will work in a pinch), a microphone, a tripod, editing software, and a reliable internet connection. As your budget grows, you can upgrade to more professional equipment.

How can I find compelling stories for my news show?

Pay attention to what’s happening in your community. Attend local events, read local newspapers, and monitor social media. Talk to people and ask them what’s important to them. Look for stories that are unique, relevant, and impactful.

Producing engaging and informative news shows requires constant vigilance and a willingness to learn and adapt. Don’t let these common mistakes hold you back. Instead, focus on delivering high-quality content that meets the needs of your audience. Take action today by reviewing your latest broadcast and identifying one area for immediate improvement. Make that change, and then make another. Small improvements add up to big results.

Albert Wagner

News Verification Specialist Certified Fact-Checker (CFC)

Albert Wagner is a seasoned News Verification Specialist with over a decade of experience navigating the complex landscape of contemporary journalism. He currently serves as the Lead Analyst for the FactCheck Division at Global News Integrity, where he spearheads initiatives to combat misinformation and uphold journalistic standards. Previously, Albert held a senior investigative role at the International Consortium for Journalistic Accuracy. His work has been instrumental in debunking numerous high-profile instances of fake news, including the widely circulated disinformation campaign surrounding the 2020 election. Albert is a recognized authority on digital forensics and open-source intelligence gathering within the news industry.